Andre Lewis was a big help!Thanks for helping grandma with high tech!!!
Mr. Andre Lewis provided outstanding customer service and far exceeded my expectations. As a returning customer, I'm very impressed with the improvements made to meet customer needs! Thanks Dick Dyer Mercedes....the drive from Maryland was worth the extra effort!
Ask for Barbara- she was great to deal with! She was helpful, knowledgeable and not pushy. She and Scott(sales manager) are professional and know there cars inside and out. Our purchase was a pleasant experience. Mary and David Chapman
I always like to do a bit of research on a vehicle before purchasing, I had been on the Dick Dyer website looking at some of the pre-owned Mercedes. The one that caught my eye was a 2017 GLC300, which is what I was wanting. I filled out the online credit application on Sunday night and come Monday morning I received a call from an associate Ronnie, asking for some more information. She then told me that a sales associate would be in touch. Ray called later that afternoon and we squared out further information needed and said the approval had gone through and when would I like to come pick up the vehicle. After a few hiccups Monday afternoon with my schedule I arrived at the dealership around 6pm, Ray and Neal were absolutely amazing to work with and I highly recommend both of them as well as Dick Dyer. Everyone went above and beyond expectations and I will definitely use them in the future, as for my 2017 GLC300 she's a dream!! Thank youJohn Speer
Im not one to share my experiences. However, I feel happy to take my time to tell you about Roy Chaney at Dick Dyer Mercedes Benz Volvo on Two Notch in Columbia. I called last week and told him that I was basically looking for the deal of the century. I had no way of knowing if Roy would be able to find what I needed at the price I could afford. If you know me then you know what a cheapskate I am. Roy did his due diligence by going to work and searching high and low for a deal that suited me. Roy sent me 3 possibilities that had what I am calling my perfect car in it. I have never owned a Lexus before, that is until today. I'm 51 and never understood why somefolk feel the way they do about their cars. I assure you that Roy and all of the great folk down at Dick Dyer Mercedes Benz Volvo will treat you like you are the most important person of the day! And if you give Roy Chaney the same opportunity, I promise you that he will work as hard for you. I am happy to write a review for such genuine people. I am driving a car in which I look forward to getting into.
The staff at Dick Dyer Volvo truly went out of their way to provide us with a pleasurable buying experience that was head and shoulders above every other dealership we visited. We were attempting to decide between a couple different makes of vehicles for my wife's new car. She feel in love with the XC 90, and the staff at Dick Dyer was the "icing on the cake"
Jill is fabulous to work with. She is very helpful and really listens and cares.
Leave Us A Review